OUR FREQUENTLY ASKED QUESTIONS
CUSTOM-MADE & HAND-PRESSED
What type of printing processes do you use on your apparel?
All of our apparel are custom-made and printed by hand at the time of ordering. We use customized screen-printed heat-transfer processes via heat press machinery.
*** NOTE: Due to the nature of the craft being hand-pressed, there may be slight imperfections. ***
Daisy in The Sun's tees are soft and comfortable! Our designs are printed on good-quality apparel made out of 100% Combed Ring-Spun Cotton with crew neck style and side seamed.
Please follow the Garment Care Instructions listed below along with the fabric manufacturer's label found along the collar.
Are there specific garment care instructions?
Yes, please follow these tips to properly care for your hand-pressed apparel:
GARMENT CARE INSTRUCTIONS
Washing: It's best to wash inside-out with cold water in like colors, using a gentle wash cycle.
Ironing: If ironing is necessary, take CAUTION to NEVER IRON over the printed area! Iron inside-out and on the lowest heat setting.
Drying: Tumble dry low, or hang-dry your garment.
Avoid! Dry cleaning, or using bleach.
SIZING & FITTING
What size should I order? See the Sizing Guides
T-Shirts At this time, our t-shirt sizes range from Small to X-Large in Slim Fit. Please see our Sizing Guide for details with measurement suggestions. Our t-shirts are considered "Women's Boyfriend Tee's" with a Slim-Fit. If you prefer a looser fit, we suggest ordering the next size up from your regular size.
Sweatshirts are in Unisex Sizing Please see our Sweatshirts Unisex Sizing Guide for details with measurement suggestions. They are looser fitting. If you prefer a slimmer fit, we suggest order the next size down.
SHIPPINGWhat shipping method do you use?
We ship throughout the United States via USPS First Class or your choice of upgrade to Priority Mail.Do you ship internationally?
No, we do not yet ship internationally. We hope to expand operations soon.Do you offer package tracking?
Yes! Once your package has shipped, we will provide you with the tracking number.How long will my order take to arrive?
***NOTE: During high-demand times and Holiday Season orders may take additional time to ship. Please be patient and understanding with any unexpected delays with our US Postal Service, especially during these challenging Covid-19 times and USPS experienced hardships. USPS has been experiencing delays due to Covid-19 Pandemic. ***
REFUNDS OR EXCHANGES
Due to the nature of our custom, made-to-order pieces, we do not issue returns on orders that have completed payment and shipped. All of our apparel are printed by hand at the time of purchase. Therefore, we cannot process size exchanges. CLICK HERE: Please reference our Sizing Guide and reach out with any questions prior to purchase. ALL SALES ARE FINAL.
NOTE: Due to the nature of the craft being hand-pressed, there may be slight imperfections.
Should there be an issue with your order, simply contact us within 30 days of purchase and we will do our best to fix the issue.
Please contact us at:
email@example.com for further information.
Shipping costs are non-refundable.
Due to Covid-19, returns/exchanges/refunds are not accepted at this time. Also, due to Covid-19 and recent federal government policies affecting USPS, shipping may be delayed. THANK YOU FOR UNDERSTANDING!
***UPDATE FROM THE USPS AS OF 12.18.2020 ***
"ALERT: USPS IS EXPERIENCING UNPRECEDENTED VOLUME INCREASES AND LIMITED EMPLOYEE AVAILABILITY DUE TO THE IMPACTS OF COVID-19. WE APPRECIATE YOUR PATIENCE AND REMAIN COMMITTED TO DELIVERING THE HOLIDAYS TO YOU."
GOT MORE QUESTIONS?
We've got answers! For additional information about Daisy in The Sun please email: firstname.lastname@example.org
🌼 DAISY IN THE SUN TEAM 🌼